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City of Hamilton
Corporate Services Department
Procurement Section
Phone: 905 546 2773
Fax: 905 546 2327
Email: procurement@hamilton.ca

Proposal for Professional Consulting Services Required for the Visual Design of the City of Hamilton Website


Closing Date: 09/11/2013 3:00:59 PM ET


Maryanne Cucuz

Procurement Specialist

Telephone: (905) 546-2424, extension 4346

Email: Maryanne.cucuz@hamilton.ca




Contract Number:  C2-05-13


Contract Title:  Professional Consulting Services Required for the Visual Design of the City of Hamilton Website


Closing 3:00:59 pm, Hamilton time

Wednesday, September 11, 2013


Sealed Proposals for the above noted Request for Proposals, addressed to the Procurement Manager, City of Hamilton, Procurement Section, Standard Life Building, 120 King Street West, 9th Floor, Suite 900, Hamilton, ON, L8P 4V2 will be received at only the Procurement Section on or before the date and time stated above.





The City of Hamilton requires a vendor to redesign the visual look and feel of the City’s main public-facing website (www.hamilton.ca) and associated assets, including related graphics to be used on collaboration websites, social media websites and email newsletters. The redesign will not only communicate a comprehensive visual design aesthetic but test against usability and accessibility standards and support Drupal 7 development.


The Successful Proponent will follow standards, policies and guidelines to help reinforce the City's image and provide a consistent visual design and user experience throughout the whole website. The website will be redesigned with a new look and feel supporting the branding efforts of the City, and reflecting the unique qualities of Hamilton, the breadth of the City’s online services and the diversity of its citizens.


All proposals must be based on designing for the Drupal 7 technology platform, encompassing the interface design and enabling compliance with accessibility standards, while supporting a responsive visual design that is adaptive to all desktop and mobile user experiences. The City is exploring the use of the Drupal 7 WET distribution or an alternative distribution based on AdaptiveTheme.

The deliverables of this Contract shall be provided by the Successful Proponent to the City’s web development team to be implemented in the Drupal 7 environment.





Proponents are advised of the following contract requirements for this Request for Proposals:


2.1       Bid Security


Bid security:  Not required.


2.2      Performance and/or Labour and Material Payment Security


Successful Proponent to provide:


Performance security:  Not required. 


Successful Proponent to provide:


Labour and Material Payment Bond:  Not required.





3.1      Mandatory Site Meeting


There is no mandatory site meeting.


3.2      Optional Site Meeting


There is no optional site meeting.





4.1       Online:           biddingo.com/hamilton


Fee:  $31.37 non-refundable, tax included + applicable Biddingo fees


4.2       Hardcopy (in person):


Fee:               $47.04 non-refundable, tax included

Method:         cash, debit, credit card, money order, bank draft or company cheque made payable to the City of Hamilton.  Personal cheques must be certified.

Location:       City of Hamilton, Procurement Section, Standard Life Building,

                       120 King Street West, 9th Floor, Suite 900, Hamilton, ON, L8P 4V2

Time:              8:30 am to 4:30 pm


If using a courier service to pick up and pay for documents on your behalf, ensure you provide them with the applicable fee payment and return courier waybill.


To help with the processing of couriered documents, email the following information to:


Email:             procurement@hamilton.ca

Subject:         Contract number


·          Company name, address and fax number

·          Contact name and telephone number

·          Courier’s name

·          Courier account number


Documents will not be released by collect courier shipment, and the City will not be responsible for any lost fee.


A complete set of Request for Proposals documents will be available for viewing at the Procurement Section at the location stated above.


Bids shall be publicly opened at the Procurement Section Office following the closing date and time of the Request for Proposals.



Procurement Manager

City of Hamilton

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