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Supply, Installation and Support of New Nurse Call Systems - Newmarket and Maple Health Centres
Bid #: P-18-45
Published By: York Region
Bid Type: Bid
Value Range: Not Available
Bid Closing Date: 01/23/2020 1:00:00 PM ET
Bid Status: Closed
Bid Scope
York Region

Supply, Installation and Support of New Nurse Call Systems - Newmarket and Maple Health Centres


Closing Date: 01/23/2020 1:00:00 PM ET


The Region is inviting proposals from qualified individuals and firms to provide the supply, installation and implementation of a new Integrated VoIP-based Nurse Call System at the Region’s two Long-Term Care (LTC) Homes and removal of the existing nurse call systems. The Work also includes equipment and software warranty, support and maintenance services for a period of 24 months following installation and implementation of the System.
To ensure receipt of the latest information and updates via email regarding this bid or if a Bidder has obtained this Bid Document from a third party, the onus is on the Bidder to create a Bidding System Vendor account and register as a Plan Taker for the bid opportunity at the at
Electronic copies of the proposal documents are available for download on or after December 4, 2019 from the Region’s Bids & Tenders website at http://bids.york.caAll Bidders must log into their account and register for the bid before they can download the bid documents.
Bidders shall submit a digital Undertaking to Bond with their Bid. The Performance Bond in an amount equal to the sum of the prices submitted for Phase 1 and 2 Work; and a Labour and Material Payment Bond in an amount equal to 50% of 50% of the sum of the prices submitted for Phase 1 and 2 Work and in a form acceptable to the Region.
All Addenda will be issued on the Bids & Tenders website.
A non-mandatory Bidders’ Site Visit is scheduled for January 10, 2020 as follows:

  • Commencing at 9:00 a.m. at the Maple Health Centre, 10424 Keele Street, Maple
  • Commencing at 1:00 p.m. at the Newmarket Health Centre, 194 Eagle Street, Newmarket
Bidders are advised that any changes to the date and times for the Bidders’ Site Visit will be reflected on the Region’s Bidding System.
All Queries regarding the RFP documents shall be directed to Sherri Adams, Senior Purchasing Analyst, Procurement Office Tel: 1-877-464-9675 ext. 76957 Email: Please state the document number when inquiring about this RFP.
If you require accommodations due to a disability please contact York Region Procurement Office at 1-877-464-9675 EXT 71900 or email
Proponents are advised that, unless otherwise permitted by the Region’s Purchasing Bylaw, no bid shall be accepted from, nor shall any contract be awarded to, any Proponent with whom the Region is engaged in unresolved litigation.
The Region will ONLY accept ELECTRONIC BID SUBMISSIONS submitted through the Region’s Bids and Tenders website for this Request for Tender. HARD COPY BID SUBMISSIONS WILL NOT BE ACCEPTEDBids must be submitted and received by the Region not later than 1:00:00 p.m., local time as established by the Research Council of Canada.
The closing date and time shall be determined by the Region’s Bids and Tenders website clock.  The receipt of Bids can be delayed due to factors such as “internet traffic”, file transfer size, transmission speed, etc. The Region therefore recommends that Bidders allow sufficient time to upload their Bid submission, including any attachments.
A Bid will only be considered to have been submitted once it has been received by the Region in its Bids and Tenders website, regardless of when the Bid was submitted by the Bidder.
Bidders will receive a confirmation e-mail from the Region’s Bid and Tenders website once they have successfully submitted their Bid. Bidders should not consider their Bid to have been submitted until they have received the confirmation e-mail.

Regional Chair and CEO

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