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Bid Scope
Home Construction Regulatory Authority (HCRA)

Request for Service - HCRA Enterprise CRM Implementation Services

1912-001

Closing Date: 12/18/2019 11:59:00 PM ET

Detail:

The Home Construction Regulatory Authority (HCRA) is a private, not-for-profit corporation without share capital that, if designated by the Ministry of Government and Consumer Services, would be the regulatory authority enabled by the New Home Construction Licensing Act, 2017 and be responsible for licensing of Ontario’s new home builders and vendors.
 
The establishment of a separate regulator for new home builders and vendors, through the separation of Tarion's warranty administration and builder/vendor regulatory functions, will provide more effective protection for consumers, and improved regulation of builders and vendors.
 
HCRA intends to foster improved home quality and homebuyer confidence in the home building industry through modernized licensing standards, education and compliance, providing increased consumer protection through enhanced regulatory measures.
 
HCRA is currently working to develop its necessary governance and operational infrastructure to administer a strengthened regulatory framework, similar to what other modern administrative authorities use.
 
HCRA wishes to procure an experienced team of CRM technology experts, specializing in implementing Microsoft Dynamics 365 CRM or comparable CRM systems. HCRA seeks specialists with relevant previous skills and expertise to assist HCRA to setup and configure the CRM system, integrate it with internal and external systems and migrate existing data into it.

PLEASE REFER TO THE ASSOCIATED DOCUMENT(S) FOR FURTHER DETAILS - THANK YOU.
Related Bid Information
  • HCRA Enterprise CRM RFS 1912-01 - 2019-12-04.docx
  • Appendix A - HCRA Master Service Terms - 2019-12-04.docx
Category(ies) Selected
  • IT Consulting
  • Computer Software